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I have also noticed this on my X3II – but then, I have found album art display is tempremental on many devices. Maybe the software is not catching it when accessing the folder.
It is working fine.
Also, I am not exactly sure what the ‘burn tool’ is supposed to do (that I can’t already do by connecting via USB)? One of my X3s I have had for over 5 years, and it still works and sounds great. Even though I have other, more sophisticated, devices the original X3 remains a great little device and a tribute to xDuoo design and implementation.
I am using Win 7 64