X3 fault (switches on and off repeatedly)

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  • #1698

    I love my X3, but it has developed an issue.

    When the battery is connected, or the USB power, it clicks on (showing the logo screen) and then off and on and off (over and over again).

    I have tried the reset button (both connected and disconnected from power. This does not help.

    For the moment I have disconnected the power and battery.

    Is this a known issue? Is there a solution?

    Many thanks for your assistance.

    xDuoo Official
    Senior Moderator

    Hi, It should be faulty, can you send it back to us for repair?



    This is a link to a video of the fault. I carefully removed the case so that I could check for any damage inside the unit. I can’t see any damage.


    Thank you for the reply. I can return it to you, what is the process for returning it?


    Thank you

    xDuoo official

    Please send the message to service at xduoo  dot com for returning.

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